They would give me $2500 for my trade with $350 payments. There was no way I could pay this and after telling him this he comes back telling me they lowered the vehicle from $15000 to $12000 (Kelley Blue Book Price). He tells me they can give me $2000 for my trade but they wanted $500-$1000 more within 3 weeks and payments of $450 starting 3 weeks after that. Also the credit agencies letting them know credit and finance request was fraud. I LEFT THE PLACE TELLING THEM I DIDN'T LIKE ANYTHING! Tomorrow I am calling them back. I was told they never put it thru to ANY finance companies. 3 weeks later: I have received 2 letters from finance companies denying me for credit. He got loud and said "you wanted a car right? Then we run it." I explained we only spoke about costs and what not. It was "theirs." I called for a manager the next day. It doesn't change because of credit.Īnother thing: they wouldn't give me a copy of my credit report. So they try to sell cars for prices depending on your score. They made it sound like it would be that much because of credit score. What? So I would have to pay $30k for a 16k car! I'm not stupid. The SUV was used and they had it listed on their website for $16,000. I had a really bad feeling so we left nicely and said we would come back on saturday. We left the office and looked around a little more. Just based on my experience with them, I will not be going back there nor will I send anyone that I know there. I am writing this review to let people know that Paul Blanco is not an honest dealership by no means. Unfortunately, I don't have any photos, but my experience with Paul Blanco was a horrible one. Maybe this was a blessing in disguise, because I was already having issues with car from day one. I left there in my old car crying and upset as a consumer, and I couldn't believe that I had been treated like that. I asked them, why did it take two weeks to be informed of this, they never called me, although they said they did, and they never sent me a letter, although again they said that they had. I went to the finance department and to my shock and utter disbelief they told me that they were not able to get financing on my car and that I was going to have to leave the car there. When I get to the service department, they told me to speak to the finance department regarding some paperwork. I called the next week and made an appointment, and brought the car in on Januto have them service the headlights. On January 8, the low beam headlight goes out on the car, I called the service department on January 9, hoping to get it repaired, just to be told that their service department was not open on weekends. At this point I had only had the car for a one week. I didn't call them about that because the service light eventually went off, but continued to come on every other day or so. After that happened, three days later, I started getting service lights telling me to service my brakes system. So they found a car that had the same tires as my car, and switched them out. She said they would see what they could do. I explained to her that I needed the right tires because of safety and it can damage my car in the long run. She says, and I quote, "We told our tire person to put tires on the car that would fit that rim, not necessarily the right tire because the tires for that car are $200 dollars tires." I told her they don't need air, the tire service light is on because the tires are wrong. I went to the service department, and the service attendant told me that the tires that were on the car would work and probably just needed air. Immediately called the dealership, they told me to come to the service department the next day. So I took it to my local tire dealer where he informed me that the tires that were on the car were the wrong tires for the car, they were actually too small! I hadn't even had the car 24 hours before I found this out. On the way home with the car from the dealership, my tire pressure light came on, I didn't know why.
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